價格：免費
更新日期：2015-02-08
檔案大小：100k
目前版本：1.0
版本需求：Android 2.2 以上版本
官方網站：http://rosecurve.com
Email：muneebsa@yahoo.com
This app will help call center managers to perform on-the-fly staffing related calculations. Currently there are 7 types of calculators in 14 languages. The app uses Erlang formula to perform the following staffing related calculations:
· Agent Count (Staff)
· Average delay
· Service level
· Agent occupancy
· Number of trunks
· Blockage probability
